Issue with WooCommerce Validation Messages on Product Pages When Cache is Enable

  • Resolved lcaseres

    (@lcaseres)


    11 months, 2 weeks ago

    Hello, I hope you are doing well.

    I’m experiencing a specific issue with the integration of LiteSpeed Cache on my WordPress website using the Flatsome theme and WooCommerce plugin.

    The problem lies in WooCommerce validation messages, particularly those that appear when adding products to the cart from product pages, not showing up when LiteSpeed cache is enabled.

    When including exclusion rules by URI for product pages, following the URL pattern “product/,” the WooCommerce messages start displaying correctly. However, this solution isn’t viable since it would leave the product pages without caching.

    Can anyone assist me in resolving this issue? Perhaps with guidance or specific configuration to ensure that WooCommerce validation messages display correctly even with LiteSpeed cache enabled on product pages.

    Any help or suggestions would be greatly appreciated. Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter lcaseres

    (@lcaseres)

    We’re referring to the message that appears in WooCommerce when we try to add more quantities to the cart than are available in stock. The message displayed is: “You cannot add that amount of ‘product name’ to the basket because there is not enough stock (X remaining).“

    The issue is that when we have Litespeed cache enabled, this message does not show up, and we are looking for a way to ensure that this message is excluded from Litespeed’s cache.

    Plugin Support qtwrk

    (@qtwrk)

    please check in Cache -> Woocommerce -> vary for mini cart , make sure this one is enabled

    Thread Starter lcaseres

    (@lcaseres)

    Hi @qtwrk.
    Thanks for your answer.

    I’ve already checked the option Cache -> Woocommerce -> vary for mini cart but it is still behaving as I described above. Any other idea? Is there any detail I could provide to help you evaluate the problem?

    Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter lcaseres

    (@lcaseres)

    Hi @qtwrk.

    Here it is: NMAUAUDH

    Thanks very much.

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

    Thread Starter lcaseres

    (@lcaseres)

    Hi @qtwrk!

    I’ve created the support ticket: #544352

    Look forward any suggestion.

    Thanks in advance!

    • This reply was modified 11 months, 1 week ago by lcaseres.
    Plugin Support qtwrk

    (@qtwrk)

    don’t share the ticket link in public , close it and re-create it , only provide me the ticket number

    Thread Starter lcaseres

    (@lcaseres)

    @qtwrk,

    Sorry for that. Here is the new ticket number: #201429

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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