Issue with wp cron

  • Resolved Nick Verwymeren

    (@greatwitenorth)


    1 year, 6 months ago

    After installing the plugin and and clicking the Connect to Quickbooks Online button I get the following error:

    MyWorks Sync: There seems to be an issue with wp-cron not correctly running on your site. WP-cron is a built-in WordPress scheduling functionality – which powers all scheduled events on your site, including our queue sync, so if not correctly running, orders will simply build up in the queue. Your website developer can typically assist with ensuring WP-cron is correctly running on your site.

    The issue is that we’ve disabled wordpress’s built in cron in favour of using linux’s crontab to handle cron jobs. So the cron is in fact running fine. Is there any way to bypass this error and continue setup?

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  • Plugin Author MyWorks

    (@myworksdesign)

    Nick,

    Thanks for reaching out – great question! Our sync is totally fine with alternative ways to run the wp-cron, and overall, this shouldn’t be an issue. You’re likely seeing our sync working as expected – and new data automatically syncing, correct?

    We have seen this message you’re referring to pop up in some cases as a false-positive; when our checks that control this message can’t correctly determine the wp-cron is actually running. We already have plans to improve this in future versions; but for now, you’re perfectly safe dismissing this, as our sync should work as designed. ??

    As a reminder, you can always reach our support team directly at https://support.myworks.software – or by email at [email protected]

Viewing 1 replies (of 1 total)
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