Issues between login and logout layouts

  • Resolved eddiepelser

    (@eddiepelser)


    2 years ago

    Hi,

    When I’m logged in the site layout is fine but when I logout then the layout is different and the lofty animation is gone. I find duplicate search bars in the shop and the mobile layout is also impacted.

    I also had issues with JETPACK plugin which prevented me from getting access back into the site (got the white screen of death) – had to restore and uninstall 10web to get it working again (seems to effect the JETPACK connection.

    I’ve reinstalled to give 10web a second chance. Please see if you can find the issue

    thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    It seems that the Booster plugin is deactivated in your website.
    Could you please activate it again and let us know, so we will check the issues?

    Thanks!

    Have a nice day!

    Thread Starter eddiepelser

    (@eddiepelser)

    Good Morning,

    Thank you, I installed and activated the plugin on the development site

    https://development.giftsandgoods.co.za/

    Kind regards

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @eddiepelser ,
    Thanks for your trust.

    I am very sorry but I should ask you to contact our technical team to solve this issue. Please contact us using the following form and mention this forum post link in your email’s subject line.

    Looking forward to hearing back from you.
    Regards, Mane

    Thread Starter eddiepelser

    (@eddiepelser)

    Hi Mane,

    form submitted as requested

    regards
    Eddie

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear Eddie,
    Thanks for contacting us.

    The mentioned issue was coming from one of 10Web Booster advanced options, which was solved after disabling it from our side.

    Please, feel free to create a new forum post anytime.
    Regards, Mane

Viewing 5 replies - 1 through 5 (of 5 total)
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