Issues logging in

  • Resolved adrchen

    (@adrchen)


    10 months, 2 weeks ago

    I have several websites running the free version, and from time to time most (not all) of them start giving issues with the login:

    • It either says that there’s an error login in or;
    • It just redirects again to the login screen.

    If I manually disable the plugin, by renaming the plugin folder, I’m able to get in without issues. Some plugins are repeated on those sites (as in all of them running specific ones), but there are also other plugins that are not repeated among them.

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  • Plugin Support Peter

    (@petersquirrly)

    ??Hi there,

    Thank you for reaching out!

    That’s quite a strange situation you are facing. Would you be able to make us a video recording to better understand what is going on? As we didn’t receive any other reports for random login issues.

    Also, if you noticed any patterns in the behavior it would be really helpful.

    Not the least, create a staging site and disable all other plugins besides HMWP Ghost, so we can be sure that the issue is coming from our plugin.

Viewing 1 replies (of 1 total)
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