Issues suddenly with Plugin blocking access

  • Resolved susanmarksphoto

    (@susanmarksphoto)


    5 years, 11 months ago

    I made no changes to my website and suddenly, I could not access my dashboard on Go Daddy Managed WordPress. I restored my site back to the date I knew everything worked properly and it still would not accept my passwords or do the recaptcha – it just refreshed. I could not choose change my password at the login, nothing happened. I read your help screen, disabled the All In One Security plugin through PHPMyAdmin successfully (great tutorial by the way!), and I was able to log into my existing passwords into WordPress Dashboard successfully. I uploaded the AIOWPS Reset Settings Plugin, but when I clicked settings on the reset plugin, I get a blank page that says “not found” (so I had to deactivate it). I tried to sftp, but it keeps timing out. I’m not sure what to do next to reactivate the plugin, can you help? Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    I made no changes to my website and suddenly, I could not access my dashboard on Go Daddy Managed WordPress.

    If that is the case, it sounds to me like GoDaddy made some changes to your server. Can you speak to their support just to verify this.

    Thank you

    Thread Starter susanmarksphoto

    (@susanmarksphoto)

    I’ve checked with Go Daddy, no changes were made. I can ftp now. When I enable the: AIOWPS Reset Settings Plugin, and then click settings it says “Sorry, you are not allowed to access this page.”.

    Any ideas to reset AIOWPS back to default? Thank you.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, have you already carried out the following steps to disable AIOWPS plugin?

    1) use CPANEL file manager (or FTP) and temporarily rename this plugin’s folder.
    eg, rename from
    all-in-one-wp-security-and-firewall
    to
    tmp-all-in-one-wp-security-and-firewall

    2) Get your currently active .htaccess file and remove all code which is between and including the following tags:
    # BEGIN All In One WP Security
    # END All In One WP Security

    3) Log into your site using the standard login link – ie, wp-login.php. Then rename the folder back to all-in-one-wp-security-and-firewall.

    4) Once logged in you can disable or re-configure the feature(s) which were giving you problems.

    5) Now you can try the reset addon.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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