Issues to set up the plugin in Bold News Theme

  • mazzetti3

    (@mazzetti3)


    5 months ago

    Hi, I’m trying to insert the Facebook comments plugin only into posts. I’ve tested several. The last one is wp social comment. I would like to make facebook comments appear only in posts. The problem I’ve encountered with everyone is that in the various posts, the FB box appears, together with the comments. The comments then appear and disappear and finally FB Box appears below the footer. A duplicate. How can I solve this problem? The problem often occurs on mobile devices. Greetings, Massimo Mazzetti

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Heateor Support

    (@heateor)

    I need a screenshot of the options of the?Basic?section at the plugin configuration page in the admin area to check what’s wrong along with the URL of one of the posts that is giving you the problem.?

    Thread Starter mazzetti3

    (@mazzetti3)

    Here the screenshots you asked me. The issue i that the comments, appears and disappear. On the mobile and tablet and desktop versions, the facebook box is not well positioned in length and the publish button is not visible and also, the facebook commets appear below the footer. Regards, Massimo Mazzetti

    Plugin Author Heateor Support

    (@heateor)

    Position of the comment box depends on how your theme is using the_content hook. You can try disabling the Bottom of the content and enabling Top of the content checkbox at the plugin configuration page.
    If you don’t like the default positions of the comment box, you can use the shortcode in the template file of the theme or in the content of the page/post.

    Thread Starter mazzetti3

    (@mazzetti3)

    Same issue with the shorcodes. I think, i need a css style from you and , please, let me know where i have to inset it. Greetings, Massimo Mazzetti

    Plugin Author Heateor Support

    (@heateor)

    If you shoot an email to support[at]heateor[dot]com, I would be able to assist you further.

    Thread Starter mazzetti3

    (@mazzetti3)

    Hi , i did just write to you on June 28 th , but i did not receive any answer from you. What have i to do to get more assistance: Let me know, please. My email address is :[email protected]

    Greetings, Massimo Mazzetti

    Plugin Author Heateor Support

    (@heateor)

    Check your email now.

Viewing 7 replies - 1 through 7 (of 7 total)
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