Issues with 2.0!

  • ResolvedPlugin Author Ajay

    (@ajay)


    9 years, 11 months ago

    All,

    There is an issue with 2.0 that breaks the database on upgrade. I am looking into this and will have a fix soon.

    For now, please rename the top-10 folder in your plugin interface to “top-10.old” and visit your plugins admin page e.g. https://example.com/wp-admin/plugins.php

    You can usually find the top-10 folder in wp-content/plugins/

    This will disable the plugin and restore your site. You should get a message like this:

    The plugin top-10/top-10.php has been deactivated due to an error: Plugin file does not exist.

    You can then rename the folder back again to top-10 so it will be ready when I release the updated fixed version.

    Please do not delete the plugin within the plugins admin page, because it will delete all the old statistics

    My apologies to all users who upgraded to v2.0.0 and faced this issue.

    https://www.ads-software.com/plugins/top-10/

Viewing 8 replies - 16 through 23 (of 23 total)

  • views doesn’t update anymore, its always 0.. im using 2.0.3
    i tried manual install and still the same.. is there a way to downgrade it?

    Plugin Author Ajay

    (@ajay)

    Hi,

    Could you please post a URL to your site for me to see?

    Could you also check what the database structure is for wp_top_ten and wp_top_ten_daily

    You can downgrade it to 1.9.10.2. But, you’ll need to delete the blog_id column and I also won’t be able to provide active support for this version.

    im not really sure what you mean by structure.. is it this one?
    https://postimg.org/image/lt4azs0nl/

    my site is https://www.pinoyalbums.com
    views is the one with the eye icon

    Plugin Author Ajay

    (@ajay)

    The structure looks perfect, which is good.

    I don’t see the tracking code being added to your site. I did notice you have WP Super Cache.

    Could you please clear the complete cache of WP Super Cache and browse your site being logged out to check if the code is being added?

    Also, please check this thread:
    https://www.ads-software.com/support/topic/top-10-2x-tracking-fix

    i added the code in functions and cleared the cache also tried turning it off but still 0 views..

    the tracking works in https://pinoyalbums.com/category/music-videos/
    cache is off on that page, but im not sure why it doesn’t work on other pages when i turn off the cache. any idea whats wrong? how do i check if the tracking is in the page? the 0 views count is visible. is it that one?

    Plugin Author Ajay

    (@ajay)

    To check if tracking is being added, view the source of the page and see if you can find references to top-10 and activate_counter in there.

    I can see that being added in the posts of the link you pasted above.

    But, I don’t see it at /after-image-our-place-under-the-sun/

    Regarding the eye icon, this appears to be a custom thing in your theme, it doesn’t come inbuilt with the plugin.

    the eye icon is from the plugin option but i edited it to this

    Format to display the post views:
    <img src="/views.png"> %totalcount%

    then used this code to show it
    <?php if ( function_exists ( 'echo_tptn_post_count' ) ) echo_tptn_post_count(); ?>

    any idea how to fix this?

    Plugin Author Ajay

    (@ajay)

    I might need admin access to your site to run a few checks. If you’re fine with that, please send me an email referencing this thread via my contact form at https://ajaydsouza.com/contact/

Viewing 8 replies - 16 through 23 (of 23 total)
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