Issues with BuddyPress/BuddyBoss

  • Resolved damienoneill2001

    (@damienoneill2001)


    1 year, 11 months ago

    Hello,

    I hope you can help (or have a timeline) on the following.

    I can see other people have asked multiple times about some form of BuddyPress/Boss integration but they are told about it being available in a future release.

    At present, what I see is when the default BP/BB emails are being sent out, the customised template made with the Email Templates plugin does show, but it is preceded by a lot of HTML/CSS that is loaded as part of one of the BP/BB email templates.

    As a sample, you can see this happening here.

    https://imgur.com/F03gjsI

    What you will see is the email template loading correctly, but inside the red box is a lot of HTML/CSS loaded in from the template provided by BP/BB. The template in question is:

    /wp-content/plugins/buddypress/bp-templates/bp-nouveau/buddypress/assets/emails/single-bp-email.php

    Is there anything that you can help with on this or can you at least provide a timeline on when working with BuddyPress will be available?

    Thanks for your help with this.

    Damien

Viewing 11 replies - 1 through 11 (of 11 total)

  • @damienoneill2001 Hi,

    I hope you are doing well.

    Let me reproduce this case on my staging websites and get back to you soon.

    Thanks

    Thread Starter damienoneill2001

    (@damienoneill2001)

    Thank you, I appreciate the help.

    Thread Starter damienoneill2001

    (@damienoneill2001)

    Hello,

    I was wondering if you had a chance to test this issue in your environment yet?

    I wanted to add the following information too.

    If I move the template I mentioned above from the plugin to my child theme, I am able to remove all the additional CSS that template loads so that at least removes the excess code. However, what the email results in is a large empty space at the top of the email which seems to be there because of stray ‘p’ and ‘br’ tags.

    You can see this from the following image:

    https://imgur.com/a/JJgFJXA

    When I deactivate the Email Templates plugin, these extra tags vanish ultimately removing the space. When I reactivate Email Templates, the space reappears.

    Can you tell me where this space may be coming from because there is nothing appearing in the Customiser.

    Thanks

    Damien

    @damienoneill2001

    Things are in QA, let me discuss this issue with my team and reproduce it.

    Thanks

    Thread Starter damienoneill2001

    (@damienoneill2001)

    Hello @haseeb0001 ,

    I just wanted to touch base again to see if any progress has been made on this? Have you been able to recreate the issue of the additional spacing that I have reported?

    Again, this only happens when the Email Templates plugin is installed, so hopefully you can see the same. I am sending emails to both Gmail and Hotmail/Outlook accounts and they result in the same behaviour.

    Thanks

    Damien

    @damienoneill2001

    Hi Damien,

    Yes team is working on it, will get back to you soon with updates.

    Thanks

    Thread Starter damienoneill2001

    (@damienoneill2001)

    Thank you @haseeb0001

    Are you able to confirm whether they can recreate the same issue?

    Damien

    @damienoneill2001 yes, we are working on it and but due to some other major Task in the plugin, we will share updates soon.

    Hi, I have the same issues – any updates? Thanks

    @rockinaway not yet, still we are working on it, will share updates asap.

    @damienoneill2001 @rockinaway

    Please put this code in your active theme’s functions.php file, to avoid overriding the email template, and then test this and let me know.

    add_action( 'bp_init', 'wpexperts_add_bp_headers' ); function wpexperts_add_bp_headers() { remove_filter( 'wp_mail', array( $this->mailer, 'send_email' ), 100 ); remove_filter( 'wp_mail_content_type', array( $this->mailer, 'set_content_type' ), 100 ); }

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Issues with BuddyPress/BuddyBoss’ is closed to new replies.