• Resolved orbitaclick

    (@orbitaclick)


    Dear WooCommerce Support Team,

    I hope this message finds you well. I am writing on behalf of GlamourParfum (https://glamourparfum.com/), where we have recently been experiencing a critical issue with WooCommerce version 7.8.0.

    The issue presents itself when viewing the shopping cart, both when it is empty and when products have been added to it. This is a serious problem for us as it directly impacts our customers’ ability to complete purchases.

    We have spent many hours investigating the cause of this issue, even considering the possibility that it was due to an incompatibility with other plugins we use on our website. However, after an extensive debugging process and having restored our online store, we have determined that the problem is clearly located within the WooCommerce plugin.

    We greatly appreciate your help in resolving this issue. We are confident that your response will not only benefit us but also other users who may be experiencing similar problems.

    Thank you in advance for your attention to this matter. We look forward to your response.

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @orbitaclick,

    Can you please describe the issue you are facing with the cart? It would be great if you can share a screenshot of what the cart looks like. You can upload the screenshot on?https://snipboard.io?tool and share the URL here.

    Hello,
    i have the same Problem..
    I can see the products on my “Shopping-Cart-Site”, but “Minicart-Site” is totaly empty, so that nobody can find over the Link to the shopping-Cart-Site..

    I can′t show you the Problem because i have rolled back to Vers. 7.7.2

    I have testet with deactivate all my plugins and the Problem is definitly by update from woocommerce-plugin.

    I hope you can understand my English because i am from Germany and my English is not good ??

    Many greetings
    Annette from Bavaria ??

    @orbitaclick and @nandel,

    Elementor/Astra theme users are facing issues with mini cart. Issues have been reported with respect to missing content in the mini cart. https://github.com/woocommerce/woocommerce/issues/38735

    They have also mentioned a fix here: https://github.com/woocommerce/woocommerce/pull/38736

    You can try adding the following code to the theme’s functions.php file:

    function enqueue_wc_cart_fragments() { wp_enqueue_script( 'wc-cart-fragments' ); 
    }
    add_action( 'wp_enqueue_scripts', 'enqueue_wc_cart_fragments' );

    You can create a child theme and then add the above snippet of code to the active child theme’s functions.php file and activate the child theme.

    Please make sure you don’t edit the theme files directly as they will be overwritten when the theme is updated. To protect your changes from updates, create a Child Theme in which to keep all your changes.

    I hope this helps!

    I have a similar problem, my cart cannot refresh automatically when i go back to previous page, this problem appears when I got the 7.8.0?version of WooCommerce.

    Hello,

    i have added it and now it works fine ??

    Thank you for helping !

    HI @orbitaclick

    Thanks for reaching out!

    The issue presents itself when viewing the shopping cart, both when it is empty and when products have been added to it.

    Can you please provide additional details about the issue you are facing with your shopping cart for us to address you more effectively?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Issues with Cart Display in WooCommerce 7.8.0’ is closed to new replies.