Issues with image links

  • Resolved klaconcepts

    (@klaconcepts)


    8 years, 10 months ago

    In the past I had a main gallery that linked to sub-galleries. I had one image as the representatiave image showing up in the main gallery that if you clicked on it you would be brought to the sub-gallery with text and more images.

    Now when I try to add an image with a link in the main gallery, that image also becomes a link in the sub-gallery. So once in the subgallery if you click on the image it just opens a new page rather than opening the lightbox.

    I tried deleting the link in the sub-gallery but it also delete the link in the main gallery. There never happened before. Is there some new setting?

    https://www.ads-software.com/plugins/gallery-plugin/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please provide a link to your site so that we could help you.

    Sincerely,
    BestWebSoft Support Team

    Thread Starter klaconcepts

    (@klaconcepts)

    https://www.controlledair.com/client-showcase-2/
    The bottom gallery was the last added and causing the issue, called VRF. Clicking on the image brings you to a new gallery page but if you click on the image that was used as the link it also opens the gallery page again rather then a lightbox.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username and password), in order to detect the reason and find the solution.

    Since this data is confidential, maybe, it would be better if you created a private ticket on our support forum https://support.bestwebsoft.com/. Please include a link to this post, so that we could recall the case immediately.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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