Issues with Image Optimizer giving fatal error

  • I just installed and tried to activate this plugin today. It wouldn’t connect to my account, and then it gave me a warning that there was a fatal error. Now, on several of my pages on my site images are not showing up at all. They show up in the back end when I look to edit them, but not in the loaded version of the page. It seems to be happening on the pages where the images were inserted as images, and not as part of a different type of structure. How do I fix this so I can use this plugin? What went wrong? I have a recent backup from this weekend, so I can absolutely re-install that, but I’d like to be able to not have this happen again.

    The page I need help with: [log in to see the link]

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  • Plugin Author ArielK

    (@arielk-1)

    Hi @sarahwallacedoula,

    If you’re unable to connect, the issue likely isn’t directly related to the optimization. Could you please share a screenshot of the error you encountered? This will allow us to investigate the problem further.

Viewing 1 replies (of 1 total)
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