• Resolved lolanoviajasola

    (@lolanoviajasola)


    Hello,

    After the WordPress Migration, I have some issues with Kale theme, getting a critical error in WordPress. Any idea that can support in the resolution?

    Thanks!

    thrown in /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-content/themes/kale/welcome-page/class.welcomepage.php on line 101
    [03-Aug-2023 14:08:13 UTC] PHP Warning: Trying to access array offset on value of type bool in /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-includes/class-wp-recovery-mode-email-service.php on line 367
    [03-Aug-2023 14:08:13 UTC] PHP Warning: Trying to access array offset on value of type bool in /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-includes/class-wp-recovery-mode-email-service.php on line 368
    [03-Aug-2023 14:15:29 UTC] PHP Fatal error: Uncaught Error: Call to a member function get() on bool in /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-content/themes/kale/welcome-page/class.welcomepage.php:101
    Stack trace: 0 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-content/themes/kale/welcome-page/class.welcomepage.php(88): Kale_Welcome_Page->setup_config() 1 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-content/themes/kale/welcome-page/welcome-page.php(227): Kale_Welcome_Page::init() 2 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-content/themes/kale/functions.php(260): require(‘/homepages/34/d…’) 3 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-settings.php(591): include(‘/homepages/34/d…’) 4 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-config.php(116): require_once(‘/homepages/34/d…’) 5 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-load.php(50): require_once(‘/homepages/34/d…’) 6 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-admin/admin.php(34): require_once(‘/homepages/34/d…’) 7 /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-admin/index.php(10): require_once(‘/homepages/34/d…’) 8 {main}

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Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @lolanoviajasola,

    I’m sorry about the trouble! What type of migration was this? And prior to the migration, were you using a child theme? I don’t believe we’ve encountered this issue before but we would love to help track it down.

    Thanks so much!

    Thread Starter lolanoviajasola

    (@lolanoviajasola)

    Hello,

    Yes, I am using a child theme as well, both were migrated ??

    Thanks a lot for your support, very much appreciated!

    Thanks @lolanoviajasola! Was this a migration between two different servers, or a different type of migration?

    Would you mind temporarily removing the child theme to see if that enables the site to load?

    Thread Starter lolanoviajasola

    (@lolanoviajasola)

    Hello,

    the migration was madre from one hosting provider (bluehost) to another (ionos). I made the database import and creation of the new one and then migration of the files via FTP. Finally i configured the DNS.

    The errors from tbe logs seem to be related to Kale theme not its child. Do you think removing it can work? Do you have any other ideas?

    thanks for your support again.

    Hi @lolanoviajasola,

    You’re right that the error is coming from the Kale theme, the tricky part is that the specific line of code referenced in the error is the first line that tries to access the child theme’s properties:

    if ( is_child_theme() ) :
      $this->theme_name = $theme->parent()->get( 'Name' );
    

    I think removing the child theme temporarily is worth at least trying, but it’s completely up to you, whatever you decide sounds good to me. ??

    Thread Starter lolanoviajasola

    (@lolanoviajasola)

    Hi,

    I tried removing the child theme but the error is still the same, any idea how to fix it?

    thrown in /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-content/themes/kale/welcome-page/class.welcomepage.php on line 101
    [09-Aug-2023 17:34:14 UTC] PHP Fatal error: Uncaught Error: Call to a member function get() on bool in /homepages/34/d968373511/htdocs/lolanoviajasola.com/wp-content/themes/kale/welcome-page/class.welcomepage.php:101

    Thank you in advance!

    Thanks so much! There’s not much we can do from here on our end, but if you don’t mind reaching out to us at [email protected], we would love to work together with your host to track this down and get it resolved for you.

Viewing 7 replies - 1 through 7 (of 7 total)
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