Issues with latest WordPress update (6.5)

  • Resolved care2michelle

    (@care2michelle)


    7 months, 3 weeks ago

    I see that the plugin hasn’t been tested with the newest (6.5) version of WordPress. When I updated my dev site, the Flipboxes display correctly. However, when I attempt to edit the page, I get a message saying:
    “Your site doesn’t include support for the Flipbox block. You can try installing the block, convert it to a Custom HTML block, or remove it entirely.”
    I then have a button option to “Install Flipbox” or a link to “keep as HTML.”
    When will you release a new version of the plugin that is compatible with WordPress 6.5? I don’t want to update my sites to 6.5 if I will lose the ability to edit any of the flipboxes. Thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Same Problem.

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi care2michelle,
    Greetings. Hope you are doing well.

    Regarding your query, I checked the issue on FlipBox and it seems a technical issue from our end. Really sorry for the inconvenience. I have already transferred this to our Dev Team for further assistance. I will notify you ASAP once I hear back from them.

    For now, I would like to suggest you to use Essential Blocks our another plugin which have the FlipBox block as well.

    Thanks and Regards.

    Thread Starter care2michelle

    (@care2michelle)

    Thanks for responding. I tried installing the Essential Blocks plugin, but that messed up all the formatting (spacing, font size etc.) on all my flipboxes. And it still doesn’t work when I try to edit the page. I get the same error message of ““Your site doesn’t include support for the Flipbox block. You can try installing the block, convert it to a Custom HTML block, or remove it entirely.”

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi there,
    Greetings. Really sorry for the inconvenience.

    I am delighted to let you know that our Dev Team has fixed issue that you mentioned is a dev version of our plugin. This fix will be released in future releases. For now, I am sharing the Dev Version plugin zip file so that you can download it and manually install it and enjoy the fix.?

    Download link – https://d.pr/f/crs2eA

    I would like to suggest you to install the zip file and check and let me know if the issue is fixed or not. I am here to assist you further. 

    Thanks and Regards.?

    Thread Starter care2michelle

    (@care2michelle)

    Thanks for working on it. That fixed it!

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello care2michelle,

    ?Really happy to know that. I am glad I was able to help, please feel free to contact our support anytime you need help, we are always here to assist you.

    If you don’t mind me asking if you like our plugin and also our support, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

    ?Link to review – https://www.ads-software.com/support/plugin/flipbox/reviews/#new-post

    Please feel free to reach out anytime if you have any other issues or queries. We are always here to assist you. 

    ?Thanks and Regards.

    Thread Starter care2michelle

    (@care2michelle)

    Happy to leave a review.

Viewing 7 replies - 1 through 7 (of 7 total)
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