Issues with plugins deactivating by themselves

  • Hi,

    I have an issue with plugins deactivating automatically.
    In general it’s three plugins: WooCommerce, WooCommerce Admin and WooCommerce Pensopay.

    I have tried to search the forums, and found many solutions, I have tried several without any luck. I guess the issue is related to the WooCommerce plugins, and therefore, I have included the system rapport if you can find any obscurities? ??

    Hope you can help, thank you!
    Rasmus

    
### WordPress Environment ###

WordPress address (URL): https://www.thoroejacobsen.dk
Site address (URL): https://www.thoroejacobsen.dk
WC Version: 3.7.0
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.2.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.9
PHP Post Max Size: 96 MB
PHP Time Limit: 50
PHP Max Input Vars: 5000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.17-MariaDB-1:10.3.17+maria~bionic
Max Upload Size: 96 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.7.0
WC Database Prefix: wp_
MaxMind GeoIP Database: ? MaxMind GeoIP Databasen eksisterer ikke - derfor vil geolokation ikke fungere. Du kan downloade og installere den manuelt fra https://dev.maxmind.com/geoip/geoip2/geolite2/ til stien: . Scroll ned til "Downloads" og download "MaxMind DB binary
gzipped" filen ved siden af "GeoLite2 Country". Husk at udpakke GeoLite2-Country_xxxxxxxx.tar.gz og upload kun GeoLite2-Country.mmdb filen.

Total databasest?rrelse: 13.64MB
Database datast?rrelse: 11.51MB
Database indexst?rrelse: 2.13MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.17MB + Index: 0.28MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 6.14MB + Index: 0.11MB + Engine InnoDB
wp_postmeta: Data: 2.50MB + Index: 0.25MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_swift_performance_warmup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (16) ###

Elementor Pro: af Elementor.com – 2.6.5
Elementor: af Elementor.com – 2.7.2
Messenger Customer Chat: af Facebook – 1.3
Imagify: af WP Media – 1.9.6
Insert Headers and Footers: af WPBeginner – 1.4.4
Kadence WooCommerce E-mail Designer: af Kadence Themes – 1.3.3
Loco Translate: af Tim Whitlock – 2.3.0
Really Simple SSL: af 	Rogier Lankhorst
Mark Wolters – 3.2.5

Simple Banner: af Ryan Petersen – 2.1.1
Swift Performance Lite: af SWTE – 2.1
UpdraftPlus - Backup/Restore: af UpdraftPlus.Com
DavidAnderson – 1.16.17

WooCommerce PensoPay: af PensoPay – 5.1.4 – Ikke testet med den aktive version af WooCommerce
WooCommerce Admin: af WooCommerce – 0.19.0
WooCommerce: af Automattic – 3.7.0
Yoast SEO Premium: af Team Yoast – 12.1
Asset CleanUp: Page Speed Booster: af Gabriel Livan – 1.3.4.3

### Inactive Plugins (3) ###

Akismet Anti-Spam: af Automattic – 4.1.2
Autoptimize: af Frank Goossens (futtta) – 2.5.1
Create And Assign Categories For Pages: af Sandeep Singh – 1.1

### Must Use Plugins (1) ###

Swift Performance Lite early loader: af  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: DKK (DKK)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop basisside: #154 - /ydelser/samlet-prisliste/
Kurv: #275 - /cart/
Checkout: #644 - /kurv/
Min konto: ? Siden er ikke indstillet
Handelsbetingelser: #176 - /kontakt/betingelser/

### Theme ###

Name: Petals
Version: 1.3
Author URL: 
Child Theme: ? – Hvis du redigerer WooCommerce i et hovedtema
som du ikke selv har udviklet
anbefaler vi
at du anvender et undertema (child theme). Se: Hvordan du opretter et undertema

WooCommerce Support: ? Ikke erkl?ret

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 370
Oldest: 2019-08-01 14:59:51 +0200
Newest: 2019-08-31 18:05:53 +0200

Pending: 9
Oldest: 2019-08-31 19:05:53 +0200
Newest: 2019-09-22 14:26:44 +0200

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Since these issues are affecting WooCommerce wouldn’t you be better off asking for help from the Woo Support staff?

    If it was just any plugin or random plugins then maybe it would have been a WordPress issue but when the issue affects just one plugin family then that seems to point back at that plugin. I’d usually suspect the main plugin also as the other plugins may not want to run without the main plugin which would be WooCommerce itself in this case.

    I’m not trying to avoid helping you but by bringing this issue to the plugin’s author’s attention the request might also assist others with the same issue later on.

    This would probably be the best place to start unless you have some sort of commercial-grade support via an upgraded WooCommerce package.

    https://www.ads-software.com/support/plugin/woocommerce/

    Thread Starter rasmusjacobsen

    (@rasmusjacobsen)

    Thank you, I will try that! ??

    Rasmus

Viewing 2 replies - 1 through 2 (of 2 total)
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