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  • Plugin Support Henning

    (@henningaa)

    Hi zokkoz,

    Thanks for reaching out.

    For some reason I can’t access my site dashboard. When I send reset email and click on link later to create new password it says link has expired.

    Advanced Ads does not change anything related to the WordPress authentication process.

    Can you please try if deactivating Advanced Ads or using the “disable all ads in the frontend” option at Advanced Ads > Settings > General brings any changes? If disabling the plugin helps to solve this, I assume an interaction with another plugin interfering with the authentication process.

    If deactivating all ad units brings a change, then an ad code you’re using might be involved in this issue.

    I also recommend testing this with the help of the Health Check plugin.

    Also I have an issue with ads appearing where I select not to appear

    The ads appearing on your website are Google Auto Ads. These are coming either coming from a manually placed AdSense verification code or your connection between Advanced Ads and AdSense at Advanced Ads > Settings >AdSense.

    Please find the settings to remove these ads explained right here.

    If you want to manage your Auto Ads verification code manually to show the ads only on specific pages, please follow these instructions.

    If you have further questions regarding Advanced Ads, please don’t hesitate to reach out to me again. If you have specific questions about Advanced Ads Pro, please reach out to our customer support directly, since the forum on www.ads-software.com are only for the plugins that are also hosted here.

    Best regards,
    Henning

    Plugin Support Henning

    (@henningaa)

    Hi zokkoz,

Viewing 2 replies - 1 through 2 (of 2 total)
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