Issues with Revolut payment gateway

  • Resolved dpash

    (@dpash)


    1 month, 2 weeks ago

    We’re having issues with the Revolut payment gateway not displaying the form correctly. The payment gateway works correctly with the WooCommerce default checkout page, but not with the funnel checkout page. Other payment gateways seem to work correctly with both.

    Let me know if this is an issue in the Revolut plugin and any information I can give them to improve their support for your plugin.

    The page I need help with: [log in to see the link]

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  • Thread Starter dpash

    (@dpash)

    Having read this topic, I’ve disabled the woocommerce checkout blocks on the checkout page and now the payment methods appear to be loading correctly, so it seems to be an issue with Funnels forcing the classic checkout and revolut attempting to use the blocks

    https://www.ads-software.com/support/topic/revolut-payment-methods-not-properly-loading-on-checkout/

    Hi @dpash,,

    Thank you for using FunnelKit Builder and for reaching out to us. We truly appreciate your trust in our solution!

    We’re glad to hear that the issue was resolved by switching to the WooCommerce Classic Checkout using the [woocommerce_checkout] shortcode.

    To clarify, as confirmed by the Revolut payment gateway plugin author, the visibility and functionality of their payment gateway rely entirely on their plugin’s specific requirements. This is a basic necessity for their gateway to display and operate correctly, which unfortunately falls outside the scope of FunnelKit Builder’s control.

    FunnelKit Checkout is designed to enhance the visual appearance and user experience of your checkout page. It does not influence the criteria that determine the display or functionality of payment gateways, as these are handled by the respective gateway plugins themselves.

    Since this matter is specific to the Revolut payment gateway plugin and has been resolved using WooCommerce’s default settings, we are marking this thread as resolved. Please rest assured, our team is always here to assist you with any FunnelKit-specific questions or requirements.

    Thank you again for your understanding and for being a valued FunnelKit user!

    Team Funnnelkit

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