• Resolved bayuatmaven

    (@bayuatmaven)


    I had this kind of error whenever I tried to scan:
    [Nov 03 15:36:02] Scan terminated with error: Invalid data length received from Wordfence server: 5

    It stopped right after Server State phase. I need help because my server really vulnerable to malware and it keeps coming. Thanks

    Here’s my development website:
    https://kanda-development.on-dev.info/

    • This topic was modified 3 years, 4 months ago by bayuatmaven. Reason: Adding Link to the page on logged in users

    The page I need help with: [log in to see the link]

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  • Plugin Support wfphil

    (@wfphil)

    Hi @bayuatmaven

    Please go to the bottom of the Diagnostics tab on the Tools page and expand the Debugging Options section.

    Enable the option below:

    Enable debugging mode (increases database load).

    Hit the SAVE CHANGES button.

    Start a new scan and if the scan fails with the same error message, click on the EMAIL ACTIVITY LOG link to email the scan activity log and send it to wftest [at] wordfence [dot] com

    Remember to disable Enable debugging mode (increases database load) after you have finished.

    Also, I would like to have a look at your Wordfence diagnostics report. Please go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and bayuatmaven as the forum username please.

    Once you have emailed me the diagnostics report and scan log can you reply here to let me know that they been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

    Next, try disabling these scan options and see if a scan will complete without the error:

    – Scan file contents for malicious URLs
    – Scan posts for known dangerous URLs and suspicious content
    – Scan comments for known dangerous URLs and suspicious content
    – Scan WordPress core, plugin, and theme options for known dangerous URLs and suspicious content

Viewing 1 replies (of 1 total)
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