Great support

shortcode
————–
you added shorcode at wrong position (in inner div via elementor), you should add popup shortcode at end of page or use plugin’s “auto add popup” feature

auto close popup
—————
if you select “No Button” , it will hide button only, not popup. i gave you example that Hubspot popup forms do not have auto close feature
you requested this new feature but we did not decide yet if we should add it

“auto add popup” feature doesn’t work, as I mentioned.

Also, Hubspot popup forms are garbage, why would you want to be like HubSpot. My company just left HubSpot to build our own site.

More than one person is going to use this plugin to use the popups as a “paywall” or to get users to enter in information before viewing a page. Would be greatly appreciated if you could add this feature. I’m still willing to purchase this plugin for my company, but I need it to function as intended before I will even consider it.

are you using caching plugin and cleared cache ?
how we can check, you can submit ticket here https://www.crmperks.com/contact-us/

I added the form using the Header.php file and it is now overlaying over my navigation bar.

<?php if(is_page(949) OR is_page(999) OR is_page(1025) OR is_page(1036)){
    echo do_shortcode('[crmperks-forms id=5]');
}?>

and yes I am using a caching plugin, didn’t think that would be the issue as the popup form showed up every other way. I will clear cache, remove the Header php and test again.

*UPDATE*
I cleared all my cache files and the popup form still isn’t showing up using the “auto add popup” feature

• This reply was modified 5 years, 2 months ago by tjdyo.
• This reply was modified 5 years, 2 months ago by tjdyo.

@tjdyo,

one of our team members will get back to you shortly.

thank you – sam