Issues with Statcounter

@kwsadams
Have you setup the stat counter settings properly?

I recommend you to get in touch with Stat Counter team, because we follow the instructions that are mentioned on their documentation.

I followed your instructions. Only my Mobile visits which are AMP are showing the error. Others hits from Pc are very OK

Hi @kwsadams

So, what’s the current status then?

I chose to disable the plugin afterall, Google weblight still works for low speeds network. I couldn’t stand it missing all of the traffic stats both in statcounter and google analytics since I use such data.. Not until issues of this kind are solved, I can re-enable.

Hi @kwsadams

did you get in touch with the StatCounter to ask if their AMP integration works fine?

I think I can have a in-depth look into this, can you please contact us via https://ampforwp.com/support/

We will work togeather to solve this one.

Statcounter says their side is okay, and so to google analytics. They told me to contact the plugin author. And since you referred me to them, if course I had no choice. May be something has to be worked on from your end. All traffics stats for amp are missing. Google analytics shows unknown both on keyword and page visited. Statcounter says the same. When plugin disabled, everything is back to normal and working well. Have you found a solution?

Hi @kwsadams

I will have to personally look into this issue. Can you please contact me directly via [email protected] ?

I will make sure that we find a solution togeather.

Hoping for a positive response. Just contacted you via the contact you gave above.

We will do everything to help you. We have a lot of emails coming in so I would appreciate the patience but our team reply and solve each and every email.

Oh OK! When you chose to give me the email address so I could contact you directly, I thought that that was a personal email. I never knew that I was going to be queued on your long list. Nevertheless, you know what the problem is and possibly already thinking about the answer. Hope you will work on it at your convenience. Sorry I cant option for the quick support option.

My issue is not yet solved. There is no need to mark this as solved. The issue isn’t yet solved and I re–opened it.

I find it hard to share my WP-ADMIN details just like that. Sorry I cant do that. Will look for another option!

@kwsadams

I am sorry for the inconvenience.

Can you suggest me how do we troubleshoot, I will try to do that.