Issues with theme customizations

Suggestions:

For Twenty Twenty Three theme specific assistance use this link to start a topic for the team most familiar: https://www.ads-software.com/support/theme/twentytwentythree/

Try this plugin in Troubleshooting mode to see if you can narrow down the source of the additional issues (i.e. plugin conflict, hosting configuration issue, outdated software etc.) – https://www.ads-software.com/plugins/health-check/

Hi @marinahass!

I’m hoping you can help me troubleshoot some issues with the theme Twenty Twenty-Three.

Are these issues something that were working before any update or new installation?

Anyway, here are some suggestions that may help you to solve some of those issues

Sticky posts do not actually get pinned to the top of the blog (even when I click on the “stick to the top of the blog” option); when I preview in other themes, they are pinned, but not in this theme.

Check your theme is up-to-date and that there are no conflicts with some plugin

The media gallery function only allows me to upload up to 3 files at a time. If I try to upload more, the images do not get uploaded.

Check your php.ini file (if you have access) and check the following settings are properly set according to your needs (you may need to contact your hosting provider)

upload_max_filesize
post_max_size
max_file_uploads

The option to include an image in each blog’s preview on the main page is now gone.

Do you mean featured images of each post? I would check posts have indeed a featured image and that the “Blog Home” template is using the Featured Image block inside the query loop

Thank you. In the beginning, all the features I mention were working fine.