• Resolved ruwanwijayasundara1

    (@ruwanwijayasundara1)


    Hello,

    I am experiencing several issues with the Vik booking plugin on my WordPress hotel booking system. These issues occur after filling out the search form on the home page:

    1. Console Errors: The following errors appear in the browser console:
      • “[Violation] ‘setTimeout’ handler took 90ms”
      • “[Violation] Forced reflow while executing JavaScript took 54ms”
    2. Page Navigation Issue: When I press the search button, the page does not navigate to the next page. Instead, the page refreshes and displays an alert message stating:
      • “The page that you’re looking for used information that you entered. Returning to that page might cause any action you took to be repeated. Do you want to continue?”

    These issues are significantly affecting the user experience. I would appreciate your assistance in resolving these problems. Please let me know if you need any further information or access to diagnose and fix these issues.

    Thank you for your support.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello,

    Thanks for your message. We understand the situation, but if the issues you are facing take place on a page where you’re using the “Search Form” Shortcode or widget/block, then this may be caused by a conflict with a third-party plugin, because that content does not use any setTimeout JavaScript handler.

    Also, the alert message you are getting may be presented by your browser to ask for a confirmation to re-submit previously posted data, usually through a form, and this is not a native behaviour of VikBooking either.

    We suggest trying to disable some third-party plugins to test if the issues get fixed. Alternatively, you can get in touch with our technical assistance team through our websites, either by opening a ticket or by using the contact forms.

    Thank you,
    The VikWP Team

    Thread Starter ruwanwijayasundara1

    (@ruwanwijayasundara1)

    Hello,

    Thank you for your prompt response. I followed your suggestions, but I was unable to resolve the issues.

    To clarify, I am using the Vik Booking Search Form widget on my WordPress site. Despite disabling third-party plugins to check for conflicts, the following issues persist:

    1. Console Errors:
      • “[Violation] ‘setTimeout’ handler took 90ms”
      • “[Violation] Forced reflow while executing JavaScript took 54ms”
    2. Page Navigation Issue:
      • When pressing the search button, the page does not navigate as expected. Instead, it refreshes and shows an alert message stating: “The page that you’re looking for used information that you entered. Returning to that page might cause any action you took to be repeated. Do you want to continue?”

    These issues are significantly impacting the user experience. Could you please provide more detailed guidance or suggest any other steps I might take to resolve these problems? If necessary, I can provide access to my website for further diagnosis.

    Thank you for your continued support.

    Plugin Author e4jvikwp

    (@e4jvikwp)

    Hello,

    We are sorry to hear you’re still getting those errors, but as we said, the search form does not use the JavaScript’s setTimeout method anywhere, and so the conflict must be elsewhere. Also, the “search button” is a regular submit button of an HTML form that should simply submit data via POST onto a specific URL. In your case, some scripts are reloading/refreshing the page where POST data was previously submitted, and so the browser displays that alert message. This is clearly not an expected behaviour either, because the form should be submitted just once by default.

    We invite you to contact our technical assistance team through our website if you would like us to visit a specific page of your website front-end section to see the browser’s console logs. This is probably not something we could help you with on this forum, I’m sorry.

    Thank you,
    The VikWP Team

Viewing 3 replies - 1 through 3 (of 3 total)
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