Issues with Woocommerce

  • Hello !

    I notice several big issues with this plugin and Woocommerce.

    1. When someone orders and pays, the status of the order is “Pending payment” due to the shopper (and not the client) does not paid the shipping yet.
    2. If the shopper does not pay the shipment quickly, the status of the order becomes “Cancelled”.

    Please could you fix these issues ? Or explain me how shall I fix it for my site ?

    Thanks in advance.

    The page I need help with: [log in to see the link]

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  • Hi @vfavrat

    If an order is not payed the status changes from Pending to Cancelled so the stock can be released and anybody can buy the products.
    Check Woo > Settings > Products > Inventory. There you can see the minutes before an order is cancelled.

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