isuue with recaptcha v3: Google reCAPTCHA verification failed, please try again

  • Hi,

    I have just set up and enabled Google reCaptcha on my WPForm and it has now broken the form in that when I try to send a message on it it just comes up “Form has not been submitted, please see the errors below.” and at the bottom of the page, near the send button, it says “Google reCAPTCHA verification failed, please try again later”.

    I followed the guide for setting up Google reCaptcha using your guide:
    https://wpforms.com/docs/how-to-set-up-and-use-recaptcha-in-wpforms/

    Please help and thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hello @thecelticdev ,

    Thanks for reaching out and I am so sorry to hear about the trouble!

    Could you please double check and make sure that the site key and secrect key are correct? You can also try regenerating a new one and see if that helps. Also, make sure to add the domain without any ‘https:// or https://’ like this.

    In case you are using any caching / optimization plugin on your site, I’d recommend adjusting that as per this guide.

    Hope this helps. Let me know if you have any other questions ??

    Thread Starter thecelticdev

    (@thecelticdev)

    yes, both keys are correct, the site link is ceraunavoltacosplayteam.org and i’ve got no optimization plugins on the site

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hello @thecelticdev ,

    Sorry that you are still facing the issue!

    I’ve inspected the site’s page source and it shows that the code is completely minified as you can see here. This suggests the Minify setting might be enabled server-side, potentially through something like the Google PageSpeed module.

    In this case, I’d recommend to reach out to your hosting provider to check if a Minify feature is configured server-side.

    Also, you should check the?Score Threshold?field, since you’re using Google reCAPTCHA v3, check decreasing the value to 0.5 as per Google’s recommendations.?

    Hope this helps. Thanks ??

Viewing 3 replies - 1 through 3 (of 3 total)
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