It changes the font of the menus by itself

  • Resolved Fabio

    (@reteinformatica)


    3 months, 3 weeks ago

    Good morning, everyone, and thank you for reading my request.
    I am creating a site with “Royal Elementor Kit” theme and I also installed “Royal Elementor Addons” plugin.

    On the site I installed the Elementor “Pro” plugin. I created a header and a footer with the Royal plugin theme builder and inserted a menu in both. Then I set a font that I loaded with the Elementor Pro plugin for these menus.
    My problem is that in some pages you can see the font that I set, while in others the font is changed to a generic one. In the pages that are changed the font is changed in both the header and footer menus and also in the other elements where I set my personal character.

    On the “Home” and “Il progetto” pages the menus are clearly visible. On the “Archivio” and “Contatti” pages the menus have a different character and also in the other elements where I set my personal character.


    Thanks and greetings.

    • This topic was modified 3 months, 3 weeks ago by Fabio.
    • This topic was modified 3 months, 3 weeks ago by Fabio.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our Theme and Plugin.

    Could you please elaborate on the matter further? Specifically, what exactly do you mean? Additionally, if you could provide a screenshot and the page URL, I would be happy to assist you to the best of my ability.

    Kind Regards,
    Givi

    Thread Starter Fabio

    (@reteinformatica)

    <font _mstmutation=”1″></font>

    Hi @ggedenidze1982,
    thank you for your reply. I made a small change to the footer this morning and magically the problem solved itself.
    One small but let’s say unimportant one remains. Only in the page “Contatti” the bottom of the footer that I created white, turns black

    • This reply was modified 3 months, 2 weeks ago by Fabio.
    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi again,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

    Thread Starter Fabio

    (@reteinformatica)

    Hi @ggedenidze1982,

    I sent you the e-mail. Thank you.

    • This reply was modified 3 months, 2 weeks ago by Fabio.
    Thread Starter Fabio

    (@reteinformatica)

    Hi?@ggedenidze1982,

    I made some changes to the site and the initial problem recurred.
    In this image is how you should see the footer normally and it only shows up on the first two pages: “Home” and “The Project”.

    Instead, in this other image you can see how the font changes on the other pages other than those two mentioned above. On the same pages it also changes the font to the main menu at the top.

    Even in the “Archivio” page alone, which is the blog page, the image moves from the center to the left.

    Thread Starter Fabio

    (@reteinformatica)

    Hi @ggedenidze1982

    This morning I wanted to give it a try i.e. I did what had solved this strange problem for me: I added an item to the footer, saved, then deleted the item I had added and saved again. Now the changing font problem is gone, but as you can see from the screenshots in the previous post, the problem was there.

    Instead, the problem with the footer with the bottom that should be white and instead is black, on the “Contatti” page alone has remained.

    • This reply was modified 3 months, 2 weeks ago by Fabio.
    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi again,

    We already answered your question Via e-mail.

    Kind Regards,
    Givi

Viewing 7 replies - 1 through 7 (of 7 total)
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