Dear customer,
We are very sorry that you were not satisfied with our plugin in some way.
We never wanted anything to look misleading. We will take your comment into account and reconsider our statements for each pricing plan in the future.
However, for the moment of our latest communication, everything worked well on your website. We always take care of our customers and try to solve all issues the fastest way possible. We had fixed all issues that you reported about and since that moment we haven’t received any emails from you regarding the fact that something is not working beside “visitor language redirection”, which is a paid feature and not available on your subscription plan (Free plan).
We replied to you informing about this.
The feature you needed (user language redirection) is a part of our paid plan which is announced on our pricing page https://www.conveythis.com/pricing/, which clearly states that some of the features are only available starting from a more advanced plan.
We always stand for the transparency of all the features that are included or not included in our demo version. Every single piece of the information specified in our pricing page is 100% correct. Also, Free plan allows customers to use only one target language besides the source language of their website.
If there any other issues that we may help you with, we would be more than happy to sort them out for you immediately.
