It does not add product to an order if the title is similar to XX XX X

  • Hello.
    I have a problem when I need to add a product to an order from the order page received. The search included in the order, which allows you to select a product, does not see some products that have a name like XX XX X, for example PR SP 7.
    Among other things, this type of products, or with a similar name, are not found even on the product page using the search, unless you have previously selected the category.
    The catalog includes 882 products, the majority of which are variable products.
    WordPress, theme and plugins are all updated to the latest version.
    By deactivating all plugins, except woocommerce, the problem remains unchanged.
    Changing the theme and with all plugins disabled, except woocommerce, the problem remains unchanged.
    Is there a possible solution?

Viewing 1 replies (of 1 total)
  • Thread Starter GDM57

    (@gdm57)

    I can add some data to clarify the problem.
    The titles of products with variables – type XX XX X – which give problems actually have a title type AA BB 0 where 0 is a number
    for example:
    PR SP 1
    PR SP 2
    PR SP 3
    In these cases in the admin of an order to add one of these products if you search for the SKU of the variant, it is found and it is therefore possible to insert the product in the order.
    It is not clear why this does not happen for all products with variables, but only for those where the product title is made up of 2 pairs of 2 letters followed by a number less than 10.

Viewing 1 replies (of 1 total)
  • The topic ‘It does not add product to an order if the title is similar to XX XX X’ is closed to new replies.