It does not show anything…

  • Resolved yuchit

    (@yuchit)


    6 years, 3 months ago

    Hello,

    I installed this plugin a while ago. It worked before. However, I was busy for other things and did not check “Orders” for quite some time, 1 month or so maybe.
    I found this plugin is not working at all when I checked “Orders” today. I checked your post “Read first” and have tried most of possible issues but still there is no any sign this plugin want to work any bit at all. I also tried deactivate and re-activated the plugin for twice but still not any sign it worked.
    I captured the screenshot of the “orders” page and also the plugin “status” page so you can take a look:

    View post on imgur.com

    Please let me know what issues this could be and how I could resolve this.
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! WooCommerce made an update a few months ago that disabled the ‘actions’ column by default. This is where the PDF Invoice buttons are located in the orders overview. You can reactivate that column in the “Screen Options” menu in the rop right corner, then select “Actions” and click the “Apply” button.

    Additionally, you can find buttons to print the PDF in the right sidebar in the details page of an order.

    Let us know if you still can’t print any invoices!

    Thread Starter yuchit

    (@yuchit)

    Thank you very much! It fixes the problem and worked again!
    However, I remember there was somewhere I could click and send invoice attached to an email to the customers under “Actions” on “orders” page. Now I do not see how it could be done. I tried “Email invoice / order details” on Order detail page from an order. It sent out an email in Woocommerce format and it did not attach any invoice PDF generated from this plugin. Could you please let me know how to do this?
    Thank you.

    Thread Starter yuchit

    (@yuchit)

    Sorry, I overlooked. The invoice was attached in the email sent out.
    If I understand correctly, there is no way we could choose to send out the email from “Orders” page and it can only be done one by one from each order. Am I right?

    Plugin Contributor kluver

    (@kluver)

    Hi @yuchit,

    You can select to which WooCommerce emails an invoices is attached when you go to WooCommerce > PDF Invoices > Documents > Invoice > Attach to.

    After you’ve set this up correctly you can (re)send the WooCommerce emails form your order details. Go into you order and (re)send the email via the ‘Send order email’ meta box.

    Thread Starter yuchit

    (@yuchit)

    Thank you very much for the help! Now it works normally as before.

Viewing 5 replies - 1 through 5 (of 5 total)
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