It doesn’t sync some variable products

Hi @markarim,

Thanks for reaching out about Facebook for WooCommerce! I’m sorry that you’re running into this issue with getting your product variations synced, but I’ll be happy to help.

On the site that’s running the current version, could you please confirm what you are seeing in the “Facebook sync” option on the missing variations?

Thanks,

Jennifer

Hi @jenskyverge, yes, it appears to me the same as you show.

Thx

Hi @markarim,

It sounds like these variations are set to “Sync and show in catalog”. Is this correct?

Could you please confirm if the variations that are missing have a stock set and are not marked as “virtual” products?

Thanks,

Jennifer

Hi @markarim,

I wanted to follow up and let you know that we just released a new plugin version – 2.2.0 – that includes some updates which should help with the variable product sync. Could you please try updating to this version and let me know if this resolves the issue?

Thanks,

Jennifer

Hey @markarim,

It’s been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions. We’ll be happy to help further from there! ??

Thanks,

Jennifer