It doesn’t synchronize all the products
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Hi, I’m synchronized my WooCommerce catalog with your plugin, but you don’t synchronize all the products…
This is the Catalog -> https://www.dropbox.com/s/u4w028olj3oyaxw/Schermata%202020-06-24%20alle%2012.37.04.png?dl=0
I have real products and variations. I don’t have virtual products.
The page I need help with: [log in to see the link]
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hey @overpressmedia !
Could you offer a little more context to what you are having trouble with? You mentioned trying to sync your WooCommerce store with something I am not familiar with. Are you using a plugin to do this?
Would you mind sharing a copy of your site’s System Status report?
You can find it by going to
WooCommerce ? Status
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in reply.### WordPress Environment ### WordPress address (URL): https://erisix.it Site address (URL): https://erisix.it WC Version: 4.2.0 REST API Version: ? 1.0.8 WC Blocks Version: ? 2.5.16 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.2.3 Log Directory Writable: ? WP Version: ? 5.3.4 - è disponibile una versione più recente di WordPress (5.4.2) WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: nginx/1.17.6 PHP Version: 7.2.15 PHP Post Max Size: 128 MB PHP Time Limit: 7200 PHP Max Input Vars: 19000 cURL Version: 7.29.0 NSS/3.44 SUHOSIN Installed: – MySQL Version: 5.6.48-88.0 Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #11 - /shop/ Carrello: #12 - /carrello/ Cassa: #13 - /cassa/ Il mio account: #14 - /mio-account/ Termini e condizioni: ? La pagina non è impostata ### Theme ### Name: èri Six Version: 2.1.6 Author URL: https://overpressmedia.it Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ? ### Templates ### Overrides: èri Six/woocommerce/cart/cart-shipping.php èri Six/woocommerce/cart/cart.php èri Six/woocommerce/cart/mini-cart.php versione 3.5.0 è obsoleta. La versione attuale è 3.7.0 èri Six/woocommerce/checkout/form-checkout.php èri Six/woocommerce/checkout/form-coupon.php èri Six/woocommerce/checkout/form-login.php versione 3.4.0 è obsoleta. La versione attuale è 3.8.0 èri Six/woocommerce/checkout/review-order.php èri Six/woocommerce/global/form-login.php èri Six/woocommerce/global/quantity-input.php versione 3.6.0 è obsoleta. La versione attuale è 4.0.0 èri Six/woocommerce/global/wrapper-end.php èri Six/woocommerce/global/wrapper-start.php èri Six/woocommerce/loop/add-to-cart.php èri Six/woocommerce/loop/price.php èri Six/woocommerce/loop/result-count.php versione 3.3.0 è obsoleta. 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La versione attuale è 4.0.0 èri Six/woocommerce/single-product/add-to-cart/simple.php èri Six/woocommerce/single-product/add-to-cart/variable.php èri Six/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php èri Six/woocommerce/single-product/product-image.php èri Six/woocommerce/single-product/product-thumbnails.php èri Six/woocommerce/single-product/related.php versione 3.0.0 è obsoleta. La versione attuale è 3.9.0 èri Six/woocommerce/single-product/review-meta.php èri Six/woocommerce/single-product/tabs/additional-information.php èri Six/woocommerce/single-product/tabs/tabs.php versione 2.4.0 è obsoleta. La versione attuale è 3.8.0 èri Six/woocommerce/single-product/up-sells.php èri Six/woocommerce/single-product-reviews.php Outdated Templates: ? Scopri come aggiornare ### Action Scheduler ### Completato: 2.354 Oldest: 2020-06-08 17:31:14 +0200 Newest: 2020-06-24 15:44:15 +0200 In attesa: 2 Oldest: 2020-06-24 15:59:15 +0200 Newest: 2020-06-24 15:59:15 +0200
Hey @overpressmedia,
What plugin are you using for syncing as the free WooCommerce plugin has no syncing features included and I couldn’t see the names of any third-party plugins within your system report?
To be able to offer any guidance we’d need a more detailed explanation from you of what you’re syncing and exactly what products you’re using to perform those tasks.
Ah sorry, i use this plugin -> Facebook for Woocommerce -> https://www.ads-software.com/plugins/facebook-for-woocommerce/
Hey @overpressmedia,
Thanks for clarifying and you can find the support forum for the plugin you’ve referenced located on this page below as this support forum is only for questions related to the main WooCommerce plugin itself.
https://www.ads-software.com/support/plugin/facebook-for-woocommerce/
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