It doesn’t work for woocommerce subscription at all!

  • 2022/6/6
    It does not work for woocommerce subscription again.
    The March 30th update was wrong and it stopped recurring system.
    I can not understand why this plugin is updated wrong direction again and again.

    —

    2022/1/25

    It doesn’t work for woocommerce subscription at all!
    All customers got recurring payment error and had to change the payment method to credit card.
    I lost a lot of money, customers and time.
    You should not use this plugin for woocommerce subscription!

    • This topic was modified 2 years, 5 months ago by exits.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @mitsukura

    Hope you are doing well!

    which version are you using of the plugin? and when it started to failed?

    Best,
    Christian

    Thread Starter exits

    (@mitsukura)

    My WooCommerce Amazon Pay plugin is 2.1.0
    It started from January 10th.

    Plugin Support Christian

    (@christian1983)

    Hey @mitsukura

    Do you have any logs that we can check of the failed transactions?

    Also in the future for this plugin or other plugins, in order to avoid having issues on your production site, we recommend you make all updates on staging first, run some tests to confirm that nothing went wrong, and only then perform the updates on production.

    Best,
    Christian

    Thread Starter exits

    (@mitsukura)

    Hello.

    I think it is impossible for me to avoid this case even if I have a staging site.
    Anyway I lost my customers, time and money.

Viewing 4 replies - 1 through 4 (of 4 total)
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