It doesn’t work on IE

  • Resolved Damir Tahiri

    (@tahireu)


    4 years, 2 months ago

    Hi,

    Seems like Optimole is serving WebP images even when the page is loaded in browser which doesn’t support WebP format, such as IE 11.

    I am actually not sure if this is the issue, but when I deactivate Optimole, images are being normally loaded in IE 11, and when I activate it back, they doesn’t load.

    Can you please help?

    Can this be helpful?
    https://github.com/chase-moskal/webp-hero

    Thanks,
    Damir

    The page I need help with: [log in to see the link]

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  • Thread Starter Damir Tahiri

    (@tahireu)

    Actually, the problem is in Optimole lazy load. When I deactivate it, images are being loaded normally.

    So my updated question is: Is there any way to make Optimole lazy load work on IE?

    Hello,

    It should also work on IE11.
    Can you contact us directly on https://optimole.com/#contact so that maybe we can share our support plugin and investigate this issue?

    Or do you have a staging website that we can use to test and view what might go wrong?

    Let us know, thank you!

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