• Hi, it seems that the plugin doesn’t work with the KLARNA payment method, does it only happen to me or also to other e-commerce sites?

    • This topic was modified 1 year, 3 months ago by nunziopuca.
    • This topic was modified 1 year, 3 months ago by nunziopuca.

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Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    HI! Could you specify which plugin it doesn’t work with? I will have a look. Where it doesn’t work? You can’t add fee, or fee is not added? Thanks for mor details!

    Karolina

    Thread Starter nunziopuca

    (@nunziopuca)


    Hi Karolina, the plugin used by Klarna is called Klarna Payments for WooCommerce and the additional percentage that I am going to insert in your plugin is not added. It works with other payment methods, but not with Klarna.

    Thread Starter nunziopuca

    (@nunziopuca)

    You can try to add a product to your cart, go ahead with the order up to the checkout where you can choose the payment method, and you can check with APPpago adds the fee as a percentage, while with Klarna it doesn’t.

    https://www.mondoinformaticastore.it

    Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    In that case, I guess Klarna has something named differntly (for example registers different payment options) or prevents default JS from loading correctly?

    I would need to reproduce the issue myself and see on a DEV environment. Could you set it up the Klarna very same way with some DEV testing credentials? https://help.kybernaut.cz/en/support-acces/

    Thread Starter nunziopuca

    (@nunziopuca)

    Can you give me instructions on how to do this?

    Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    The easiest (for me) is to

    • create a copy for example to tastewp.com (it will allow you spin up WP for a week) with https://www.ads-software.com/plugins/backup-backup/
    • delete orders from that site
    • and connect to Klarna development/staging environment, or you can leave it as it is, I won’t make any real orders

    Thanks for your help
    Karolina

    Thread Starter nunziopuca

    (@nunziopuca)

    i can’t do it ??

Viewing 7 replies - 1 through 7 (of 7 total)
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