• Resolved polanska

    (@polanska)


    It is not possible to add products to the size table – Prioritize to display when product has multi size charts – articles are not displayed

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    Thank you for reaching out to us.

    We have identified the issue and will release a new update to fix it. Please kindly wait.

    Best regards.

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    1. It is not possible to add products to the size table => it is actually not a bug, after updating our new version of this plugin, please Shift+ F5 to clear browser caches, and check again.
    2. Prioritize to display when product has multi size charts => Regrettly, this feature is unavailable. However, we appreciate your suggestion and will consider it for implementation in our future versions.
    3. articles are not displayed => We are not sure what you mean, could you clarify this problem?

    Best regards.

    Thread Starter polanska

    (@polanska)

    Why do I need a plugin that doesn’t work? Now I can’t add the product to the size chart like before. Why do you update versions that then don’t work? This is maddening and interferes with my site work(((

    I also have a problem assigning a product to the size chart. When I type the product name in the column, it doesn’t show any products. So, it’s not possible to assign a new product to the size chart. There is also a problem when I assign the size chart to product categories – that size chart doesn’t show on the product page at all. Only one size chart is working on the website, and it’s the size chart that I assigned manually to products (without product categories) before this update.
    One size chart is completely deleted, I tried to recreate it from scratch, but it still won’t show up on the product page.

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi all,

    We are currently addressing and managing this matter. Please be patient while we work on it and wait for further updates.

    Best regards.

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi all,

    We have resolved the issue of displaying the size chart on the product page in our latest version. Please update the plugin and let us know if the problem persists.

    If you are unable to search for and add products to the size chart on the backend, try clearing all caches including browser and plugin caches. Then, check again. If the issue has not been solved, please reach out to our Presale forum for further assistance.

    Best regards.

    Thread Starter polanska

    (@polanska)

    Yes, product addition is already working ?? Thank you!

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Thank you for your confirmation, so this ticket is marked as solved. Let’s keep in touch with us if you need further assistance with this plugin.

Viewing 8 replies - 1 through 8 (of 8 total)
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