It is not showing payment method when I add custom order

  • Resolved mabhatti

    (@mabhatti)


    9 months, 3 weeks ago

    Hi, This plugin was working normal till 30th Jan 2024 but it is now showing error on the checkout page when I add custom order, It says your location does not support this payment method. But when I go to the website and add any product to cart, then it shows the paypal payment method. Only the issue is occurring when I add custom order. it was working normal before.

    I have checked everything being a developer. But no joy! Please fix the plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mabhatti

    (@mabhatti)

    I have installed the previous Version 2.1.0 that is working normal. That means the issue was definitely occurring because of plugin’s latest version. Please fix it. When the woocommerce custom order is added, it does not show paypal payment method, it shows an error that payment method is not available at your location. However, it works when we go to website and add the product to cart and checkout it. But custom order is very important for every business, payment method option should be fixed for it.

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @mabhatti

    We want to assure you that we are aware of this problem and have been actively working on a solution.

    Recently, we have developed a fixing package specifically designed to address this issue. You can download the fixing package from the following link. Furthermore, today we will be publishing version 2.5.3-rc2, which also addresses this issue. You’ll be able to find update here: https://github.com/woocommerce/woocommerce-paypal-payments/releases.

    This means that the fix will be included in the official update.

    Please proceed to install the fixing package and check if the issue persists. If you encounter any further difficulties or if the problem remains unresolved after the installation, do not hesitate to let us know.

    Kind Regards,

    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)
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