It is not working on my website

  • Resolved gabrielareyes

    (@gabrielareyes)


    1 year ago

    Hi! the plugin is not working on my website. it is working if I open the website with Microsoft Edge, but not with others explorers such us chrome.

    Thanks in advance for the help

    The page I need help with: [log in to see the link]

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  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    Hi, I’ve checked your site (in Chrome) and everything is working as expected. However, I’ve noticed that the progress bar appears after the address is entered. Maybe in Edge, you already entered the address and the browser remembers it?
    Please go to the plugin’s general settings and set the default shipping zone, Additionally, please review your WooCommerce shipping settings to ensure that the option “Hide shipping costs until an address is entered” is unchecked. See documentation

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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