It looks like problem 5.5.1, error sending

  • Hello Peter,

    I’ve been waiting for a response here in the forum for a week now, we wrote with a few alids about a problem that will prevent the gateway from working on version 5.5.1.

    I’m resubmitting a description of the error and please help.

    “Payment processing error. Please try again.”

    And in my console is this:
    Sending message: {event_method: “init”, event_name: “addBarionPixelId”, init_ref: “https://robothexo.cz/kosik/”, init_domain: “robothexo.cz”, init_url: “https://robothexo.cz/pokladna/”, …}

    But source code has:
    <script>
    (function(i,s,o,g,r,a,m){i[‘BarionAnalyticsObject’]=r;i[r]=i[r]||function(){
    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window, document, ‘script’, ‘https://pixel.barion.com/bp.js’, ‘bp’);

    // Send init event
    bp(‘init’, ‘addBarionPixelId’, ‘BP-3oqonMsOgJ-B0’);
    </script>

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author szelpe

    (@szelpe)

    Hi,

    Can you please check the error log under WooCommerce > Status > Logs.

    Thanks,
    Peter

    Thread Starter deighteu

    (@deighteu)

    Thank you for your response,

    now nothing is written to the error log, only an error pops up when ordering.

    “Payment processing error. Please try again. ”

    Errolog from the past:

    10-09-2020 @ 16:06:55 - PreparePayment failed. Errors array: [{"ErrorCode":"AuthenticationFailed","Title":"User authentication failed.","Description":"The login information provided is incorrect. There is no such user in the system or the password is incorrect."}]
10-09-2020 @ 16:24:27 - PreparePayment failed. Errors array: [{"ErrorCode":"AuthenticationFailed","Title":"User authentication failed.","Description":"The login information provided is incorrect. There is no such user in the system or the password is incorrect."}]
10-09-2020 @ 16:30:43 - PreparePayment failed. Errors array: [{"ErrorCode":"ShopIsClosed","Title":"The shop is closed.","Description":null}]
10-09-2020 @ 16:31:21 - PreparePayment failed. Errors array: [{"ErrorCode":"ShopIsClosed","Title":"The shop is closed.","Description":null}]
10-09-2020 @ 16:32:41 - PreparePayment failed. Errors array: [{"ErrorCode":"ShopIsClosed","Title":"The shop is closed.","Description":null}]
10-09-2020 @ 16:32:53 - PreparePayment failed. Errors array: [{"ErrorCode":"ShopIsClosed","Title":"The shop is closed.","Description":null}]

    The console after the error contains the following:

    Testing message: Objectba_client_id: "BPT-kWDM0oKPG6-0A"ba_partner_ids: {adverticum: "", mediaMath: ""}event_method: "init"event_name: "addBarionPixelId"ga: "GA1.2.912337375.1602493146"gid: "GA1.2.170314965.1603900624"iid: "b5841010-6039-4ed0-817b-d600a7ef0cf9"init_avh: 1040init_avw: 1920init_base_uri: "/pokladna/"init_bh: 2842init_bw: 1903init_cd: 24init_domain: "robothexo.cz"init_lang: "cs-CZ"init_plat: "Win32"init_ref: "https://robothexo.cz/kosik/"init_sh: 1080init_sw: 1920init_tzo: -1init_ua: "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36"init_url: "https://robothexo.cz/pokladna/"marketingConsent: 0ord: 0sid: ""tsClient: 1603901788221vid: "place_ba_vid,6e4e1b279fea76c35c07507a436bddbc,1602621916794,1602671133729,1602671133729,7e63094f-88d8-46d2-ba15-a1e2c8b82543,1"__proto__: Object
(unknown) Testing message:
Viewing 2 replies - 1 through 2 (of 2 total)
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