• Resolved sujit995

    (@sujit995)


    I have created an eCommerce website with the help of a woo-commerce plugin and used Wp-Astra theme for it. Right now I login to my admin dashboard successfully but I am unable to access any other pages of the dashboard menu ( like Posts, Media, Pages & Comments etc.). It shows me this https://snipboard.io/LqZUTR.jpg when I click on any page.

    What I have done to Fix but the problem is still not solved

    1) I have removed all plugins at once with rewrite Plugin_old and removed all at the end for the solution.
    2) Removed and created a new .htaccess file but the problem is not solved
    3) I have tried to change the permalink but I am unable to access the permalink setting. It is showing the same https://snipboard.io/LqZUTR.jpg
    4) I thought if I change the new WordPress file completely with the new database then it will solve but the problem didn’t solve yet.
    5) lastly, I installed new WordPress but the problem is still the same

    Admin Dashboard screenshot : https://snipboard.io/xTVCIt.jpg
    My site url : https://sujit.life/

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello,

    That is odd.

    It is possible for you to reset the site’s permalink settings? Here there is an article to walk you through.

    If that does not help, please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    And please share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Viewing 1 replies (of 1 total)
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