It seems that there are no associated pages to your Facebook profile or that you

Hi @umising045

First, make sure you are logged in Facebook with the personal account that has admin permissions to the Facebook page that you want to connect.

After that, when trying to connect the Facebook page in Nelio Content, follow the instructions here: https://neliosoftware.com/content/help/i-do-not-see-the-facebook-page-to-connect-with-nelio-content/

Thank you for your prompt response.
Here’s the story of what’s happening.
I’m using a translation app. Sorry if there are any strange sentences.

• I created a social integration for Nelio Content in a staging environment
• When the site was released, it was released using Push to Live using a server called Kinsta, so the database in the public environment contained the same settings.
• Since staging no longer uses Nelio Content, when I deleted the social linkage, the social linkage in the publishing environment was also removed. Therefore, I tried to re-link in a public environment, but an error occurred at the end of the process.
  https://umicoding.com/wp-content/uploads/2024/02/screenshot_nc_error.jpeg
• After that, I found the following article and cut off the Facebook business connection.
  https://neliosoftware.com/content/help/revoke-facebook-access/
• I found the following article and deleted the plugin itself.
  https://www.ads-software.com/support/topic/blog-migration-domain-name-change/
  https://umicoding.com/wp-content/uploads/2024/02/screenshot_nc_error02.jpeg
  
  BTW, This is not the site where the problem is occurring

• This reply was modified 9 months, 2 weeks ago by umising045.

I was able to solve it.

• Compared databases in staging and production environments. Nelio Content’s ID was the same. I think it’s because I used Kinsta’s Push to Live.
• I ran a social collaboration in a staging environment and tried to isolate Nelio Content ID. However, the following message is displayed and social integration is not working.

facebook page
It looks like you either don’t have a page listed on your Facebook profile, or you’ve revoked Facebook’s permission to access Nelio’s content.

• So we went directly to https://login.buffer.com/ and linked our social networks under “Channels”.
  ?After establishing a connection with a social account with buffer, I performed the operation to connect Nelio Content and buffer on the WordPress plugin side.

I was able to resolve the issue above.

Thank you for your support.