It shows the empty in the summary number of visitors.

  • Resolved oeoeoeooeo

    (@oeoeoeooeo)


    10 years, 9 months ago

    Hi, dear author,

    First of all, thanks for the great wp plugin you developed,
    and this is really the best statistics tools for the wordpress.

    But i got one error in my usage.

    It shows the empty in the summary number of visitors today.
    (But it can show correctly yesterday…)

    Is it any upper bound for the number?
    Would you help me to check if there is something i miss or get the fault.

    Thanks.

    https://www.ads-software.com/plugins/wp-statistics/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    Assuming you mean on the overview pages “Summary Statistics” section, does the “Hits Statistical Chart” graph show visitors/visits for today?

    There is a theoretical limit for PHP, but you probably haven’t run in to that.

    Also make sure your timezone is set correctly in WordPress.

    Thread Starter oeoeoeooeo

    (@oeoeoeooeo)

    Hi Greg,

    Actually, I can see the correct numbers of visitors in my browser view,
    and it shows empty in my mobile phone view. (android phone)

    I had checked the timezone setting, and it runs well for me.

    Is there any cues for me to check this phenomena?

    Thanks a lot. ^__^

    Plugin Contributor Greg Ross

    (@gregross)

    Might be a browser issue then. I have an android tablet I can test it on, I’ll do some testing and get back to you.

    Plugin Contributor Greg Ross

    (@gregross)

    I tried on my tablet and it works alright, can you send a screenshot of what your seeing?

    Thread Starter oeoeoeooeo

    (@oeoeoeooeo)

    Hi Greg,

    My screenshot is like this => https://drive.google.com/file/d/0B6DZakH_Z75tM0JEMGNuc040VzQ/edit?usp=sharing

    After my repeatedly debug and check, i found that it could be the result from memory overloading.
    I try to enlarge the WP_MEMORY_LIMIT value and everything goes well as before. Thanks for the tracking issue for me again.

    B.T.W. Will this good plugin increase the memory usage with the time goes by? And how can we do to prevent it?
    Thanks a lot. ^__^

    Plugin Contributor Greg Ross

    (@gregross)

    The memory size was where I was going to go next ??

    The more data you have in the database, the more memory the plugin will require. The best way to minimize the memory requirements is to prune the database. You can configure auto pruning in Statistics->Settings->Maintenance.

    Thread Starter oeoeoeooeo

    (@oeoeoeooeo)

    This is a 5 star plugin!!!

    Plugin Contributor Greg Ross

    (@gregross)

    Don’t forget to rate it and review it then ??

Viewing 8 replies - 1 through 8 (of 8 total)
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