It stopped sending data to analytics

  • Resolved fandangoflip

    (@alfandango)


    2 years ago

    I only just discovered this stopped sending data to analytics at the end of Jan. Any suggestions for troubleshooting this?

    I’ve been using GA4 since last year and have changed nothing else. related

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @alfandango

    Thanks for reaching out!

    I understand that data on your site is not being sent to Analytics at the end of January and there were no changes made on your site since then.

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Igor H

    (@ihereira)

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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