It was working and now… Couldn′t verify submission – try reloading

  • Resolved amyhall

    (@amyhall)


    4 years, 4 months ago

    The plugin was working but suddenly in the popup if you try to subscribe the message appears on the button “Couldn′t verify submission – try reloading”.

    I did some Googleing and saw that it could be a nonce/caching issue. We’re using WPRocket on this site. But I’m unclear how to exclude the form/Optin Cat from nonces.

    What steps do I need to take to fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Amy Hall,

    Thanks for contacting us.

    Sorry to hear this is giving you trouble.

    You could try turning off WP Rocket for a few moments just to see if that fixes the issue.

    Failing that, try resetting or get a new API key through MailChimp, and reconnecting your forms. Usually that does the trick.

    Let us know how it goes.

    All the best.

    I am having the same issue, i tried a new API Key from mail chimp. I cleared all cookies and reloaded the page butnothing has changed I still have the same error.

    I see that there are many people having this issue within the last month or so. what happened then to break everyone’s API?

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Natehunter00,

    Do you have a caching or optimization plugin installed on your site?

    Kind regards.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Amy Hall,

    I hope you are doing well.

    We have not heard from you in a while. I will mark this thread as resolved but if you have any further issues with this, don’t hesitate to get back to us.

    All the best.

Viewing 4 replies - 1 through 4 (of 4 total)
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