Items cannot be removed from mini cart, they can only be removed in Cart Page

Hello,

We’d like to take a look at how your store is set up first.
Could you please share a copy of your site’s System Status including your site URL? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

@maykato Thank you for your response
is there anything specific I can share ?
Because the website isn’t mine so I prefer not to be sharing info about the client …
So is there something in particular I should be looking to ?

Hello @eng0el

You can share the system status report, and redact any sensitive information (e.g. the website name).

Thanks, we’ll keep an eye on our inbox for your response.

@maykato @ihereira Here it is

`
### WordPress Environment ###
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.27
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: wp_
Total Database Size: 523.27MB
Database Data Size: 515.86MB
Database Index Size: 7.41MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.25MB + Index: 0.45MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_ff_scheduled_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fluentform_entry_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fluentform_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fluentform_form_analytics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fluentform_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fluentform_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fluentform_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fluentform_submission_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 2.08MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 435.47MB + Index: 3.94MB + Engine InnoDB
wp_posts: Data: 74.52MB + Index: 0.47MB + Engine InnoDB
wp_termmeta: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
wp_terms: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_term_relationships: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_term_taxonomy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_nominatim_geocode_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.19MB + Index: 0.17MB + Engine InnoDB

### Post Type Counts ###

attachment: 574
car_services: 11
car-testimonial: 18
custom_css: 2
customize_changeset: 11
elementor_library: 5
gallery: 61
mc4wp-form: 1
nav_menu_item: 56
page: 34
post: 11
product: 93
product_variation: 160
revision: 5856
service-contact: 16
service-estimate: 23
shop_order: 2
ultp_templates: 1
wp_global_styles: 1
wpcf7_contact_form: 6

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Better Search Replace: by Delicious Brains – 1.3.4
Car Repair Services Core: by SmartDataSoft Team – 4.2
Contact Form 7: by Takayuki Miyoshi – 5.5.3
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.2.1
Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.4
Duplicate Page: by mndpsingh287 – 4.4.5
Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.2
Elementor: by Elementor.com – 3.5.4
Envato Market: by Envato – 2.0.6
Estimate Plugin: by SmartDataSoft Team – 3.4
Fluent Forms: by Contact Form – WPManageNinja LLC – 4.2.21
Header and Footer Scripts: by Digital Liberation – 2.2.1
Custom Iconmoon Icon Add: by smartdatasoft – 1.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Meta Box: by MetaBox.io – 5.4.8
Perfect Brands for WooCommerce: by QuadLayers – 2.0.1
Redux: by Extendify – 4.3.4
PostX – Gutenberg Post Grid Blocks: by wpxpo – 2.4.16
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.69

NP Quote Request WooCommerce: by Neah Plugins – 1.8.269
WooCommerce: by Automattic – 5.9.0 (update to version 6.1.1 is available)
Yoast SEO: by Team Yoast – 17.7
WP File Manager: by mndpsingh287 – 7.1.3
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

### Inactive Plugins (4) ###

Akismet Anti-Spam: by Automattic – 4.2.1
Hello Dolly: by Matt Mullenweg – 1.7.2
Responsive Lightbox & Gallery: by dFactory – 2.3.3
WP Google Maps: by WP Google Maps – 8.1.18

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #8 – /shop/
Cart: #9 – /cart/
Checkout: #10 – /checkout/
My account: #11 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Car Repair Services Child
Version: 1.0
Author URL: https://themeforest.net/user/smartdatasoft
Child Theme: ?
Parent Theme Name: Car Repair Services
Parent Theme Version: 4.3
Parent Theme Author URL: https://themeforest.net/user/smartdatasoft
WooCommerce Support: ?

### Templates ###

Overrides: car-repair-services/woocommerce/archive-product.php
car-repair-services/woocommerce/cart/cart-empty.php
car-repair-services/woocommerce/cart/cart.php
car-repair-services/woocommerce/cart/mini-cart.php
car-repair-services/woocommerce/cart/proceed-to-checkout-button.php
car-repair-services/woocommerce/content-product.php
car-repair-services/woocommerce/content-single-product.php
car-repair-services/woocommerce/content-widget-product.php
car-repair-services/woocommerce/global/breadcrumb.php
car-repair-services/woocommerce/global/wrapper-end.php
car-repair-services/woocommerce/global/wrapper-start.php
car-repair-services/woocommerce/loop/add-to-cart.php
car-repair-services/woocommerce/loop/loop-end.php
car-repair-services/woocommerce/loop/loop-start.php
car-repair-services/woocommerce/loop/orderby.php
car-repair-services/woocommerce/loop/result-count.php
car-repair-services/woocommerce/single-product/add-to-cart/simple.php
car-repair-services/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
car-repair-services/woocommerce/single-product/product-image.php
car-repair-services/woocommerce/single-product/product-thumbnails.php
car-repair-services/woocommerce/single-product/rating.php
car-repair-services/woocommerce/single-product/related.php
car-repair-services/woocommerce/single-product/review.php
car-repair-services/woocommerce/single-product/tabs/tabs.php
car-repair-services/woocommerce/single-product/title.php
car-repair-services/woocommerce/single-product-reviews.php
car-repair-services/woocommerce/single-product.php
car-repair-services/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 982
Oldest: 2022-01-04 10:45:37 +0000
Newest: 2022-01-28 06:41:51 +0000

Hi @eng0el

Thanks for sharing the System Status Report.

WC Version: 5.9.0
As a first step please be sure to update your WooCommerce version – the current one is not up to date. Here is a helpful guide: https://woocommerce.com/document/how-to-update-woocommerce/

If that doesn’t help, please go for the following.

I see that your theme overrides most WooCommerce templates. Therefore, I would recommend testing for conflicts. The best way to determine conflicts is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here. You are welcome to test this out on a staging site using a plugin like WP Staging.

Hope this leads to a resolution. Let us know how it goes.

I updated WooCommerce and took the new php file of the minicart.
Then I pasted it inside my theme folder –> woocommerce –> cart –> minicart.php
And it worked

Hi @eng0el!

Great! I’m glad it worked, and thanks for letting us know how you solved it.

I’ll now close this topic, feel free to open a new one if you need further help.

Best!