• I recently took over a website from another hosting company and have it up & running on our hosting server, but am having issues getting it to run with WordPress. I apologize in advance, I’m new to WordPress and have limited knowledge on how it works. When I try adding new information to a page, it is not showing up after I publish…nothing happens. My themes page shows that I’m using the default theme, although the site is showing up with the theme it was created with by another individual…it’s saying that my theme is broken & the template is missing. I’m not sure how to fix this & I’m wondering if this is what’s causing my issues with my updates not appearing? I’m not sure what else to check … any help would be much appreciated!

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • 1. Did you imported your DATABASE from your previous hosting provider?
    2. When you make a post or page do their appear on “Edit” dashboard?
    3. Did you have your Theme folder on wp-content/themes/yourtheme?

    Let me know so I can help you.

    Thread Starter gels04

    (@gels04)

    Thank you for the reply! Unfortunately, I had no information whatsoever from the previous developer or previous hosting provider…he wouldn’t return any phone calls. I had to import the entire site without credentials of any sort…which made re-configuring the pages a pain!

    The new site is: https://www.champaigncbdd.org/
    The old site is: https://www.champaignmrdd.com/

    Basically the company needed to have all logos/text of any sort saying “mental retardation” removed b/c of a name change …

    1. This may be a silly question, but how do I import the database from the previous hosting provider without any credentials? Is it possible? I imported the entire site through my Expression Web using http? Evertyhing is running as it should other than the wordpress aspect of it.

    2. When I create a new post in wordpress, it does show up on the dashboard under new posts…but not on the site itself. I just created a new page in Expression web and published it…that does not show up. They aren’t linking together?

    3. My themes folder is under wp-content/themes/mrdd…but in WordPress it says that the default theme is being used (even though it is not…it’s using the mrdd one, but at the bottom it says the mrdd one is there but corrupt b/c the template is missing. I’ve tried going out to the old site to get it, but I receive an error message that I don’t have permissions to access wp-content/themes on that server.

    I’m actually really liking the look of WordPress and how easy it is for the user to make changes…I’m wondering if I made a mistake in the installation. I got the site up & running first on our hosting server…so the files were all published the the new directory prior to installing WordPress…would that cause an issue? Once WordPress is installed…does using Expression Web to make modifications to the pages cause an issues?

    Thanks so much for your help on this…I can’t tell you how much I appreciate it. If you need any additional information, please let me know!

    Thanks!

    Thread Starter gels04

    (@gels04)

    Sorry…not sure if I answered your question about the database import correctly. I do have admin credentials for logging into the old wordpress and I did export all files from there and import them into my new WordPress…however, I did receive several error messages (10) importing attachment https://mrdd.ingenesis.net/wp-content/uploads/2007/08administrationcalendar.pdf…Remote file error: Remote server did not respond.

Viewing 3 replies - 1 through 3 (of 3 total)
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