iTheme2 Support Required

  • bctcblog

    (@bctcbloggmailcom)


    9 years, 10 months ago

    Before someone sends me a link to the Themify website, users on WordPress CAN NOT access their forums unless they BUY a theme. Itheme2 is FREE on WordPress.com/org which is great, but it also means there is no support when things go wrong. SO! On that note, can some clever person please help me:

    I’m trying to manage my widgets on iTheme 2. When I click Appearance > Widgets it says Manage in Customizer. If I click on Customizer it gives me a dead end. If I go to iTheme2 > Customise it gives me the same dead end. The dead end is:

    Edit Add Google Analytics Stats
    Google Analytics Stats

    Fatal error: Class name must be a valid object or a string in /home/borinath/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/Google_Client.php on line 104

    Any ideas as to what the issue could be? I’m suspecting plugins or security updates but can’t confirm. Any thoughts would be welcome.

    Thank you ??
    PS The widgets I had set before I changed themes (itheme to another one back to itheme) are still visible but I can’t add or alter them anywhere.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Hi, could you link to the theme page on www.ads-software.com for iTheme2? I can’t find it

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    I couldn’t find it on the www.ads-software.com site but found this: https://themify.me/themes/itheme2

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    We tend to only support the themes distributed here: https://www.ads-software.com/themes/ – Because they’re freely available, easy to support and built to the same coding standards.
    It’s also not really our place to play with business models.
    If someone develops a free theme outside of www.ads-software.com and they want to make money from support then they can, we shouldn’t disrupt that by providing support for their free theme.

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    That’s where I got it from – I log into my .org WP site, then Appearance > Themes and I got it from inside WP. I seems to have been taken off now though, hey?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Here’s a directory of all the themes that ever were (and still are) on the wp.org theme directory: https://themes.svn.www.ads-software.com/

    You can see “itheme” was there, is that the theme you’re referring to?

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    It’s hard for me to tell when it’s just text like that! All I can honestly tell you is that I’ve never personally uploaded a theme in my life (have no idea how to do it) and have only ever gotten themes from inside WP :-/

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    In your style.css file of your theme is a bit of code surrounded by these tags:

    /*

    and

    */

    Can you copy that code and paste it here in this thread?

    I’ll look if I can match up whether it matches with the iThemes theme as it used to be distributed on www.ads-software.com.

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    Trying to find that but not winning. The iTheme is a separate tab to the Appearance tab where the CSS is usually placed :-/ (Sorry I’m so useless with this stuff.)

    Thread Starter bctcblog

    (@bctcbloggmailcom)

    Hi Andrew…I’ve been thinking about it over the weekend. I started this blog on WP.com and then switched to self hosting. Could it be that i installed this theme on .com and it was transferred to .org?

Viewing 9 replies - 1 through 9 (of 9 total)
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