iThemes Security stops Woocommerce App

  • Resolved twop

    (@twop)


    4 years ago

    Hi,

    I have a Woocommerce store and we use the Woo app to manage the store. When ithemes security is activated the Woo app says that it can’t get any information. When I deactivate the itheme security plugin the Woo app works. Any ideas of a setting I have set that could solve this problem? Thanks!

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  • Thread Starter twop

    (@twop)

    edit: I have XML-RPC enabled under WordPress tweaks and still have problem

    This iss what Woocommerce support said:

    You’ll want to make sure that the plugin isn’t blocking requests of XML-RPC or API from Jetpack. If they only offer XML-RPC access by whitelisting IP addresses, then they will need to whitelist the IP addresses listed here:

    https://jetpack.com/support/hosting-faq/#jetpack-whitelist

    Please note that these IP addresses could change (or more could be added) at any time. For that reason, we recommend your host uses the machine-readable versions of these IP ranges in JSON or plain text format to automate configuration changes on their systems.

    • This reply was modified 4 years ago by twop.
    Thread Starter twop

    (@twop)

    EDIT: unchecked “Filter Long URL Strings” in System Tweaks and this fixed the problem.

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