Itim Group ID

Hi Joakim,

Only variants will have a item_group_id. Simple products don’t have a item_group_id. Are you sure that it is the variants that are missing the item_group_id’s as we cannot reproduce it.

Best
Eva

Hi

No I am not sure. I added debug and link to feed.

Do you need something else? All mappings on all categories are made and no category is left blank.

Merchant says that no category is supplied and when I look in the feed the different items look different…

Well you claim your new products do not have (or a wrong) item_group_id in the product feed.

With just the debug.log I cannot check this for myself. You need to check one of your recently added products, a variable product, and see how that one looks in your product feed and it it has an item_group_id or not. When you have only added new simple products to your store than it makes sense as those do not need an item_group_id at all.

In your last reply however you state a different problem about Google complaining products are missing a google_product_category. That is an issue which is not related to item_group_id’s. When I check your XML feed it indeed shows only two products having the google_product_category filled. I therefor checked your category mappings and came across two strange mappings:

This mapping is missing:

[57] => Array
                        (
                            [rowCount] => 57
                            [categoryId] => 57
                            [criteria] => Skydd
                            [map_to_category] => 
                        )

But the one causing issues I think is:

                    [] => Array
                        (
                            [rowCount] => 
                            [categoryId] => 
                            [criteria] => 
                            [map_to_category] => 
                        )

I have no clue how that ended up there but it is an empty mapping which could be causing problems. I am not sure how this looks in your category mapping interface but could you delete it?

Best
Eva

Empty categories should not be mapped? I have two empty ones that are “main” categories, but only products in the sub”folders”.
SO delete thos mappings?

Also, I saw three identlical items except for size where one is allow, two gives errors. The two that gives errors have ?, ? and ? in them, Could that be a factor? Both in the g:title and g:description…

Shoudl I delete the whole feed after deleteing the empry categories via ftp and then recreate the feed?

All protective gear are products that have size variants, but all others are simple products…

everything deleted and recreated

hmm ok i kind of read your answer a little more thorouh now..

So products with variants have group id, simple products do not?
That makes sence of course.

I still wonder about the erros you pasted, do you still see them after I have deleted the feed, deleted the mapping of the empty categories and remade the feed?

Dont I see the mapping of categories in the feed?

• This reply was modified 5 years, 9 months ago by plue.

I also see this now in the debug:

[] => Array
(
[rowCount] =>
[categoryId] =>
[criteria] =>
[map_to_category] => 988
)

[57] => Array
(
[rowCount] => 57
[categoryId] => 57
[criteria] => Skydd
[map_to_category] =>

I will add a category to “skydd” again…..

Hi

My mapping looks like this:
https://www.sportaid.se/wp-content/uploads/woo-product-feed-pro/mapping.jpg

Everything is reuploaded but when I look in debug it still looks as is “livsmedel” is not mapped”

“Skydd” is not mapped either….

and the array-thing is still there

Hi Joakim,

Can you reach out to [email protected]? Make sure to reference this topic in your email.

We will take it from there.

Have a wonderful weekend,
Eva

Hmm seems in the feed not a single item has “g:google_product_category” added…. In field mapping that is mapped to “Category”

Sure, I have mailed now. Have a great day.

Hi,

Assuming the issue at hand has been resolved or our support is no longer required I will close this topic for now.

Don’t hesitate to reach out again whenever you need our help.

Have a great day,
Eva