Itinerary editor

  • Resolved Saalem

    (@saalemwordpress)


    6 years, 4 months ago

    Hello,
    I want to upload pdf file in Itinerary and Include tabs. I am using pdf viewer plugin. After installing the plugin, there is Add pdf button which we upload pdf. The Add PDF works fine in description editor but its not working (does not open) for Itinerary, Include and Exclude editors (Even I am pasting the short code but does not display). Please take a look to the link (description and Terms & condition tab).

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @saalemwordpress,

    First of all thank you very much for using the WP Travel plugin.

    When we inspect your site URL we found that the PDF is working fine even in includes section. So we hope your issues is resolved now.

    Also, we have not tested the WP Travel plugin with the plugin you have mentioned so currently, we are in no position to say about the compatibility of the plugin with WP Travel plugin.

    But we will definitely look for the issue.

    Further, if you have any issues further then please post them directly in our official support forum given below:

    https://wptravel.io/support-forum/forum/wp-travel/

    Thank you.

    Best Regards!!

    Have a good day ??

    Thread Starter Saalem

    (@saalemwordpress)

    Thank you for replying.

    BTW, the mentioned problem still exist. For now, I pasted the short code to editor of Include tab and changed the tab name to (Terms & condition). For Itinerary editor, still not working (even short). If you want to test your plugin with PDFJS viewer to solve the issue, here is the link (https://www.ads-software.com/plugins/pdfjs-viewer-shortcode/)

    Thank you.

    Have a good day

    Hello @saalemwordpress,

    When we tested the PDFJS plugin we found the issue.

    The compatibility issue is thus noted as the known issue and we will surely fix it in coming updates.

    Thank you very much for your patience ?? .

    Best Regards!!

Viewing 3 replies - 1 through 3 (of 3 total)
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