Its breaking other plugins functionality.

  • Resolved tnchuntic

    (@tnchuntic)


    3 years, 6 months ago

    Conflict with plugins:

    Download Monitor
    – Removes all plugin admin submenus and left only Settings and Extensions.
    – When “Downloads” admin menu link is clicked it will return this message “You need a higher level of permission.
    Sorry, you are not allowed to edit posts in this post type.”

    User Role Editor
    – Removed / Hide User Role Editor under Users admin menu.

    Yoast SEO
    – Removes all plugin admin submenus and left only Workouts submenu.

    • This topic was modified 3 years, 6 months ago by tnchuntic.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jay

    (@bluejay77)

    Hi @tnchuntic,

    Thank you for reporting these plugin conflicts for us. In order for us to reproduce this issue, we’d like to know a little more information about your site’s setup, and how you identified these errors.

    – When did you first start noticing the errors?
    – Would you specify the version of your PHP, WordPress software, and Jetpack plugin?
    – Would you specify the version of the three conflicting plugins you mentioned?
    – How did you identify Jetpack as the cause of these errors? When you deactivate Jetpack, do these errors go away?

    Alternatively, could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter tnchuntic

    (@tnchuntic)

    Dear Jay,

    Sorry for the late response. Kindly see the details below.

    1. When did you first start noticing the errors?
    – not sure whats the exact date but we have noticed it last week.

    2. Would you specify the version of your PHP, WordPress software, and Jetpack plugin?
    PHP 7.4.x
    WP 5.8.1
    Jetpack 10.1

    3. Would you specify the version of the three conflicting plugins you mentioned?
    Download Monitor 4.4.4
    User Role Editor 4.60.1
    Yoast SEO 17.1

    4. How did you identify Jetpack as the cause of these errors? When you deactivate Jetpack, do these errors go away?
    – I did do the process of elimination. Like disabling plugins 1-by-1
    – Yes I can confirm that when I disabled the Jetpack plugin it restore/fixes the issue and all plugins are working as expected.`

    Thread Starter tnchuntic

    (@tnchuntic)

    I have copied and submitted same information with the URL in contact form.

    Thanks for sending that form with those details! We’ll be getting to your request soon, and we’ll get back to you on thereafter looking further into this. It may take a little while though, since this will involve testing from our end.

    Best,

    Plugin Support Jay

    (@bluejay77)

    Hi @tnchuntic,

    Since we are continuing our discussion via tickets, I’ll go ahead and mark this thread as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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