Hi @sunsunflower
This is a FREE plugin to help you open popup outside Elementor (e.g. Menus, Text widget, etc.). The plugin doesn’t add new logic to open your popup. The plugin only reveals the trigger URL that Elementor generated under the hood.
For some reason, they don’t make the trigger URL available for copy-paste into other elements outside Elementor itself. That’s why we created this plugin to reveal the trigger URL so users could use it anywhere freely.
So if the popup can be opened using Elementor standard method (via Dynamic Action link), logically our trigger URL could open the popup as well.
If you have problems, it would be better to report an issue on our GitHub or write a support ticket in this forum. We would check your issue and try to figure out what’s the problem for FREE. If there is a bug or something to improve, we would also release an update immediately.
As for your issue:
1. Please check if the popup can be opened using Elementor’s Dynamic Action link. If not then it’s NOT this plugin’s issue. You might have wrong configuration on the popup’s Display Conditions.
2. Please check if you have copied the trigger URL of the popup correctly. Make sure you don’t copy the trigger URL from other popups.
I hope this helps.