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  • Hey brody182. Thanks for the note here. Glad to hear you overall like the plugin. While it’s a bit disappointing to see a 1 star review based on that, I can understand that you’d not want to give high marks to something you’ve found buggy.

    That said, would you mind elaborating on some of the bugs you’ve mentioned here? While obviously there are always going to be quirks specific to some folks’ installs, we’ve been releasing new builds consistently that are each a bit more stable than the last. If there are problems you’ve found that are in the core plugin – not a theme or plugin conflict – we would definitely be interested in identifying those so we could fix them.

    Let me know if you’d be willing to work with us on that, so we can help get you something you’re fully comfortable using and so we could – hopefully – try and earn a higher review from you. Thanks again for your feedback.

    Thread Starter jon182

    (@brody182)

    Hey Brody. Thanks for the follow-up here and for sharing this link. I appreciate you taking the time to do so and apologize that the plugin didn’t work out for you. From what I can tell, this does seem to be more than just a plugin bug…which unfortunately limits the level of support we can provide here at the dot-org forum.

    We really do our best to help in these situations and though it looked as if you thought Jonah was just “playing dumb”, please understand that he was legitimately trying to assist (and that comments like that the “playing dumb” remark be construed – by people doing support such as Jonah and myself – as somewhat hostile). The calmer we can all remain in dealing with support issues, and this is for everyone on both sides of the equation, the more often cooler heads will prevail…and the more often we can reach a solution that satisfies everyone.

    On your specific issue there, I see our power user Andy Fragen has replied with a possible solution. Maybe that would help you out?

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  • The topic ‘its good with a few bugs’ is closed to new replies.